Cannot access the SDL Language Cloud nor my own termbases

Dear SDL support, 

I am having an issue, after updating Trados 2019 to the new Service Release 2, 

I cannot access the SDL Language Cloud, nor my own termbases. I am properly logged in. 

Even after following all of the suggestions given in this thread: 

Still I cannot access it, though I have a valid SDL Language Cloud Tentant ID.

Any suggestions? 

Thank you.

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