Unable to open Word documents in Studio 2017 with Windows 10

Hi, I can't open Word files in "translate single document" mode in Studio 2017. I know there was a similar question a few days ago but I have Windows 10, not Vista. I don't get an error message but the screen only shows the options for picking a source and target language, and below that a blank space where the TM options should be. When I click "OK" nothing happens, the screen just freezes.