SDL language cloud machine translation n/a?

Hi experts,

I am doing a DE-->EN (US) translation under Studio 2017.

As usual, along with my own TM, I have also included the "SDL language cloud machine translation" into my list of TMs.

During the translation process, though I am getting "CM" results (out of my own TM), however no "AT" results/suggestions from the cloud are displayed.

A glance at the list of active TMs shows that "SDL language cloud machine translation" is not available (n/a).

Please see the image below:

Up to now, there was no problem with the "SDL language cloud machine translation" availability.


Is it a problem of wrong setting(s) in my Studio or is it an EU's "DSGVO" (Data Protection Ordinance) related issue or something totally different?

Any comments or suggestions to overcome the problem are most welcome.

Thanks a lot for your help in advance.

Best regards

Shyam Gupta