"An error occurred whilst trying to determine the file version" when trying to create new project in SDL Studio 2019

Hello,

I've just installed SDL Studio 2019, and I'm getting the above error message when trying to create a brand new project. I've seen related threads here, but I couldn't find a solution for me in any of them, as most of them refer to issues opening already created projects or using old project templates. I'm not doing any of that, I'm just trying to create my first new project in SDL Studio 2019 from scratch.

By the way, the above error message appears as soon as I click on "New Project", so I can't even get to the new project wizard window.

Any ideas? Thanks in advance!

Kind Regards,

Claudia

Parents
  • Hello

    I think this may be down to a corrupted (default) project template.

    If you have a different template you can select this from the drop down template menu-

    Or alternatively-

    If you want to use a clean Default template then:
    1. Close Studio 
    2. C:\Users\[USER_NAME]\Documents\Studio 2017\
    3. Rename the Project Templates folder to Project Templates_old
    4. Launch Studio and the Project Templates folder will be recreated with clean Templates.

     

    Please let me know if this helps.

Reply
  • Hello

    I think this may be down to a corrupted (default) project template.

    If you have a different template you can select this from the drop down template menu-

    Or alternatively-

    If you want to use a clean Default template then:
    1. Close Studio 
    2. C:\Users\[USER_NAME]\Documents\Studio 2017\
    3. Rename the Project Templates folder to Project Templates_old
    4. Launch Studio and the Project Templates folder will be recreated with clean Templates.

     

    Please let me know if this helps.

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