SDL Studio 2019 shuts down when creating a return package

Hi everyone,

SDL Studio 2019 shuts down when I try to creat a return package, do you why is this happening or how can I avoid this problem?

This happens once I've selected the folder to save the package and I click on "finish". The software shuts down and it doesn't create the return package.

Any ideas on how to get my return package?

Thanks in advance!