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I can’t open studio. When I try to, I have the "Database disk image is malformed" error message, and the program just close. I can't open anything, and often get the same message.
Can anyone help, please?
Hi Maud Duand
Are you working on a Mac or on a PC?
All the best,
I have the same problem since a couple of days. I tried to resolve it by upgrading TM, but no use. Then I get error "TM data file is corrupt". So I upgraded Studio 2018 into Studio 2019, still the same. Did a reset, and still having the problem.
Please, anyone knows a solution?
Hi FLEUR DE GRAUWE and Maud Duand
I have seen this error reported on the Proz site and the suggestion was that it was caused by a corrupted Autosuggest dictionary. See here:
The database disk image is malformed
Database disk image is malformed
There were two solutions given. The first was to try removing all your AutoSuggest dictionaries, then check if the issue has disappeared. Then start adding the dictionaries again one by one, each time testing if the issue is re-introduced. Doing so you can identify the culprit AutoSuggest dictionary.
The second suggestion, if the above did not work was to try reinstalling. If that does not work, you can contact SDL Installation Help free of charge, here:
SDL Studio Installation Help
A form will appear. Fill it out and remember to include your email address accurately as this is how they will contact you. Select 'Installation' from the Case Type dropdown menu and give as much information as possible on how this occurred. Someone can then contact you with a view to taking a look at your setup remotely to find a solution.
FLEUR DE GRAUWE & Alison Field
Hi Fleur and Alison, I’m working on a PC. I’ve seen this autosuggest problem on proz, but didn’t have any installed. After uninstalling and installing Trados, the problem was the same. I finally find the solution, deleting one by one the latest TMs, the problem came from a corrupted TM. Fleur, I can suggest you doing the same with the latest TM, deleting them one by one, and trying to open Trados each time. Thanks for your help Alison! Regards
Thank you Maud Duand!
Hi FLEUR DE GRAUWE can you try the suggestion made by Maud to see if that works for you?
If the TMs you have are not your property, i.e. belong to the client so you can't delete them you could instead try exporting each one to TMX then importing that to a new memory?
Let us know if this solution works for you...
Maud Duand & FLEUR DE GRAUWE
Maud Duand said:Just put the TMs, one by one in the recycle bin.
Just a suggestion, you could also try renaming the SDLTMs by adding an underscore to the end of each one. So this:
I know deleting and restoring is faster, but just in case you're worried about that approach it's an alternative idea... especially if you happen to be running any clean up software that could inadvertently wipe the recyclebin when you're in the middle of this operation.