I have been having this problem since 2009 version. But it is sporadic. Sometimes with XML sometimes with Word documents, when I spellcheck after completing the translation, Trados crashes.
With some files, like the current one, 1009-word Word document. No strings in the text except square brackets [br] . It crashes at Segment 8 or 9 which is a plain text. It could be duration of use. Not sure.
With the larger file, I keep saving every few minutes after making corrections and jot down the segment number when it crashes. I continue from where I left after starting Trados again.
I tried turning off antivirus and firewall. Didn't work. Fresh restarted PC. Did not work. I have this problem in both Windows 7 and Windows 8. Trados 2019. I had recently reset Trados settings.
No specific error message. Just Close Program and Debug buttons available.
Yesterday, upon seeing the notification, I have upgraded to Feb 7 version. No improvement on this. And, worse, Trados can't find that file, though it is there physically. Below is the error message. I can't open the file at all.
Thought and wished this spellcheck issue would have been solved long time ago.
<SDLErrorDetails time="10/02/2019 08:20:12"> <ErrorMessage>The file at location 'F:\trados2019\projects\enigmasoftware\tr-TR\20190204 enigma cy\20190204 cy cross sell.docx.sdlxliff' does not exist!</ErrorMessage> <Exception> <Type>System.Exception, mscorlib, Version=220.127.116.11, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>Sdl.FileTypeSupport.Framework.Implementation</Source> <HResult>-2146233088</HResult> <StackTrace><![CDATA[ at Sdl.FileTypeSupport.Framework.Integration.FilterManager.BuildExtractor(String filePath, CultureInfo suggestedSourceLanguage, Codepage suggestedCodepage, INativeTextLocationMessageReporter messageReporter) at Sdl.FileTypeSupport.Framework.Integration.FilterManager.AddExtractorsForConverter(IMultiFileConverter converter, String nativeFilePaths, CultureInfo suggestedSourceLanguage, Codepage suggestedCodepage, EventHandler`1 messageHandler) at Sdl.FileTypeSupport.Framework.Integration.FilterManager.GetConverter(String nativeFilePaths, CultureInfo sourceLanguage, Codepage suggestedCodepage, EventHandler`1 messageHandler) at Sdl.FileTypeSupport.Framework.Integration.FilterManager.GetConverterToBilingual(String nativeFilePaths, IBilingualDocumentGenerator writer, BilingualDocumentOutputPropertiesProvider outputSettingsProvider, CultureInfo sourceLanguage, Codepage suggestedCodepage, EventHandler`1 messageHandler) at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Load(IJobExecutionContext context) at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context) at Sdl.Desktop.Platform.Implementation.Services.Job.<_worker_DoWork>b__47_0() at Sdl.Desktop.Logger.Log.Resources(Object message, Action action) at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>18.104.22.168</ProductVersion> <EntryAssemblyFileVersion>22.214.171.124878</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 8.1</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>2057</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>USKUDAR\HAKAN</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>USKUDAR</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>4066584 MB</PhysicalMemory> </Environment></SDLErrorDetails>
Hello HAKAN KIYICI , The problem here I suspect, is that you have you file stored on the 'cloud F:\ drive' and there is something blocking the smooth connection (especially as you say this has been happening since 2009!) The first test here I would do, is download the file to your local machine - rename the file and save. Now create a new project with the file and work as normal with local resources.- If as I suspect there are no further issues- then you will need to look closer at the cloud drive where you are storing the file and ensure you have 'whitelisted' Studio/MultiTerm properly. Please let me know how you get on.