Recently, Studio 2019 has begun to throw the error message "Object reference not set to an instance of an object" more occasionally than before, which makes Studio 2019 appear unstable and also causes specific features or functions to be greyed out and become inaccessible.
Two examples of scenarios where Studio 2019 is (constantly) showing this error message are:
After the error message has been shown numerous times when working on the files in a project, it’s usually very wise to close Studio 2019 and reopen it. Otherwise, Studio 2019 will remain unstable and will often keep showing the error message, when starting working on another project. Sometimes, it will cause different buttons in Studio to be grayed out and made inaccessible. Or you won’t be able to save the project files after having worked on them.
Can you please advise on what to do about this? On how to prevent this error message from constantly being displayed?
Thanks in advance!
I'm having the same problem. The difference being that the file works if create a new project, but at a certain point just stops working once you've closed it or if you try and save it. (It's totally random. I can translate 1,500 words and then all of a sudden I can't anymore). I've tried the reset Windows preview as recommended, but to no avail... (And restarting Studio, of course).
<SDLErrorDetails time="5/28/2019 12:15:04 PM">
<ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
<Type>System.NullReferenceException, mscorlib, Version=188.8.131.52, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<StackTrace><![CDATA[ at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseCommentMetadataElement(XmlElement cmtMetadataElement)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.ParseDocInfoElement(XmlElement docInfoElement)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.XliffFileReader.OnDocInfo(XmlElement docInfo)
at Sdl.FileTypeSupport.Bilingual.SdlXliff.SdlXliffFeeder.<ContinueScanning>b__14_0(ISdlXliffStreamContentHandler handler)
at System.Collections.Generic.List`1.ForEach(Action`1 action)
at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.Load(IJobExecutionContext context)
at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context)
at Sdl.Desktop.Logger.Log.Resources(Object message, Action action)
at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
<ProductName>SDL Trados Studio</ProductName>
<OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
If no one has suggested this yet: just try to reset window layout from the View menu.You will wonder, how often this does wonder...
I did...Sadly it didn't work out. :-(
Sorry to hear.You can always also try to reset your user profile, which is also commonly responsible for some problems, and in the end reset Studio: https://gateway.sdl.com/apex/communityknowledge?articleName=000001414The problems may also occur from a not upgraded/not reorganized TM.
Have the same problem on various occasions, as others told, more frequently now. I don't think it should be left to the users to always try to reset. ...
Neither do I. I've done most of the things recommended, but honestly...Especially if I keep my software well up to date...I kind of expect it not to crap out on me.
I work with a lot of Studio users, and unfortunately hear recently (and also experience myself) and more often that this message suddenly comes up and Studio crashes withouit any obvious reason. This happens with the latest Studio 2019 Version (plus updates), and I am sorry that I have to say that even the most convinced Trados users are getting fed up with Studio 2019, which seems to work much worse than previous versions...
In the beginning I thought it was great, but it seems to be getting buggier as I go on. Now my DeepL plugin isn't functioning as it should be. It gives me suggestions as I'm typing, but I don't see it in my concordance search window. Once every 100 segments it might give me a result.
I'm frustrated. I've always liked Studio, so this is a bit of a disappointment.
Helo Meredith Nikides ,
We released a new updated DeepL Version last month- please ensure you remove the olf version and have installed the updated DeepL