Quality Assessment of a batch of file

Hallo to all,

I hope you can help me. Yesterday I sent the return package of a project containing 3 bilingual files (EN-IT) to a customer. I had carried out the QA procedure and the final report didn't show any mistake, but when  the customer has repeated the QA some inconsistencies have appeared. I've repeated the procedure but the final report still doesn't show that inconsistencies. How can I solve this problem?

Thank you in advance


Parents Reply
  • Well, what exactly do you mean by "all files together"?

    It is NOT sufficient to "select all files in the file list and then run the QA on them". This actually runs the QA on each file separately.
    The right way to run QA on "all files together" is to open all the files virtually merged together in editor and then run the QA. Only then "the files know about each other" and the QA performs the check across all the files.