First bug report here, so any advice about how to report it will be welcome!
We had this problem: after a translation of a Word file we finalized the document... but the final file was half in the source language, half in the target language!
Here's the technical information about it:
- We created the project using Trados 2019 (updated) and a Trados 2011 memory not updated (when we tried to update it, 2019 said "cannot find file");
- The Word file was a normal .docx, we use Word 2007;
- After the initial shock, we created a new project with Trados 2011, it didn't give any error;
- We tried to save the file as .odt and finalize it on Trados 2019, it didn't give any problem.
I suppose that the problem can be due to Word 2007, however we never had a problem with it.
May I receive a feedback?
Thanks for sending me the files. This looks like a bug in the DOCX filetype which I have logged with support for investigation and resolution. The only way I could get the target file out successfully was to downsave the file to DOC and then pretranslate against the TM and save the target.This worked.