I am using SDL Trados Studio 2017 SR1 - 14.1.10018.54792
When I am working with files merged on the fly in review mode, I get the error message "Object reference not set to an instance of an object" when I try to save them. Also, when I export multiple files from the same project for bilingual review, import the changes and then try to work on the merged files with reviewed changes, I also get the same error message.
This problem only started to occur after I applied an update in November/December 2019. Strangely, according to the release notes, this update was supposed to fix precisely this problem.
Full details of the error message below:
<SDLErrorDetails time="30/12/2019 15:10:37"><ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage><Exception><Type>System.NullReferenceException, mscorlib, Version=220.127.116.11, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type><HelpLink/><Source>Sdl.TranslationStudio.Api</Source><HResult>-2147467261</HResult><StackTrace><![CDATA[
]]></StackTrace></Exception><Environment><ProductName>SDL Trados Studio</ProductName><ProductVersion>18.104.22.168</ProductVersion><EntryAssemblyFileVersion>14.1.10018.54792</EntryAssemblyFileVersion><OperatingSystem>Microsoft Windows 10 Home</OperatingSystem><ServicePack>NULL</ServicePack><OperatingSystemLanguage>2057</OperatingSystemLanguage><CodePage>1252</CodePage><LoggedOnUser>LENOVO-PC\Daisy Waites</LoggedOnUser><DotNetFrameWork>4.0.30319.42000</DotNetFrameWork><ComputerName>LENOVO-PC</ComputerName><ConnectedToNetwork>True</ConnectedToNetwork><PhysicalMemory>8286484 MB</PhysicalMemory></Environment></SDLErrorDetails>
We had the same problem as you can see here: https://community.sdl.com/product-groups/translationproductivity/f/studio/28204/cannot-save-multiple-files-in-editor-studio-2017-cu18/90382#90382
Solution in Studio 2017 CU18 is to delete the comments and then Studio can save virtually merged files w/ no issues.
Question to SDL: why this happened only since the last update and it doesn't occur in CU17 or in Studio 2019?
Hello NLG GmbH,
I really think you should log a support ticket- the support team can then identify whether this is a bug or not and take steps where necessary to rectify this.
Steven Whale I think that Paul already did that, see a few posts above.
Anyway, you can reproduce the case easily at your side