Hello. I received this morning a project that I've imported into Trados without any other. It consists of two .docx files that I tried to open at the same time. The problem is that Trados crashes systematically, even when I try to open each file separately. The only way I've found so far is to double-click on each of the two xliff files. Is there anyone who can help me solve the problem? I have the latest version of Trados: 2019 SR2 - 18.104.22.1685. Thank you in advance for your help.
Hello David Baour ,
Are you receiving an SDL PPX package? Or individual files?
Where are you saving the files/package to after you receive them?
The more information you can provide (and screenshots) the more this helps us determine the problem.
Hello Steven! Thank you for answering. The client sent me 2 project files (.sdlproj). Before saving them, I created a project with the number of the project. Until now, it was always working quite fine. I'm translating right now after having double-clicked on each xliff file, but even so, it crashes sometimes. Especially when I skip a few segments.