SDL Trados Studio
SDL Trados GroupShare
SDL Trados Business Manager
SDL Trados Live
SDL Speech to Text
SDL Managed Translation - Enterprise
Translation Management Connectors
SDL LiveContent S1000D
SDL Contenta S1000D
SDL Tridion Docs
SDL Tridion Sites
SDL Content Assistant
SDL Machine Translation Cloud
SDL Machine Translation Connectors
SDL Machine Translation Edge
Tridion Docs Developers
SDL User Experience
Language Products - GCS Internal Community
SDL Community Internal Group
SDL Access Customer Portal
SDL Professional Services
SDL Training & Certification
Language Technology Partner Group
SDL Academic Partners
SDL Enterprise Technology Partners
ETUG (European Trados User Group) Public Information
Machine Translation User Group
Nordic SDL Tridion Docs User Group
SDL Tridion UK Meetup
SDL Tridion User Group New England
SDL Tridion West Coast User Group
SDL WorldServer User Group
Tridion Docs Europe & APAC User Group
Tridion User Group Benelux
Tridion User Group Ohio Valley
SDL MultiTerm Ideas
SDL Passolo Ideas
SDL Trados GroupShare Ideas
SDL Trados Studio Ideas
SDL Machine Translation Cloud Ideas
SDL Machine Translation Edge Ideas
SDL Language Cloud TMS Ideas
SDL Language Cloud Terminology Ideas
SDL Language Cloud Online Editor Ideas
SDL Managed Translation - Enterprise Ideas
SDL TMS Ideas
SDL WorldServer Ideas
SDL Tridion Docs Ideas
SDL Tridion Sites Ideas
SDL LiveContent S1000D Ideas
SDL Contenta S1000D
SDL XPP Ideas
Events & Webinars
To SDL Documentation
To SDL Support
What's New in SDL
Detecting language please wait for.......
When I tried to open an EN-US > JA package, an error message「このインストールでは設定されていない言語が含まれているため、パッケージ "XX.sdlppx" を開くことができませんでした。」was appeared.
After clicking OK button in the pane that displayed the error massage, another error message was appeared: オブジェクト参照がオブジェクト インスタンスに設定されていません。
I can open other EN-US > JA packages successfully.
I placed the "XX.sdlppx" package on the desktop, C drive, or D drive, then tried to open it, but failed.
Also, repaired Studio with SDL Chainer and reinstalled Studio, but I couldn't open the package.
Could you please tell me why I cannot open this package and what I need to do to open the package?
Thanks in advance,
Yoko Tomiyama said:I zipped the package as XX.sdlppx.zip using WinZip, and then unzipped it.
That's not what I asked you to do... but I can see your confusion. Do this please:
Hi Paul,I'm sorry I couldn't get what you said.I re-tried and understood why I couldn't open the project package.The language pair of this package was en-US > it-IT.
My agent sent me a new…
If I translate the message it says this:
"The package "XX.sdlppx" could not be opened because it contains a language that is not configured for this installation."
I think the message is quite explanatory. The package you have received is either a multilingual package with languages in there that you do not have available to you in your setup, or it's one language pair and you don't have one or both of the languages in it.
Or... it's a bug!
Can you add .zip to the end of package like this:
Then open it and provide a screenshot of what you see. Just the folder names... there won't be anything confidential in that.
Hi Paul,Thank you for your advice.I zipped the package as XX.sdlppx.zip using WinZip, and then unzipped it.There was the original XX.sdlppx package, and I couldn't check the contents.....
That will allow you to see inside the file. The sdlppx is essentially a zip already but it has a different extension.
My agent sent me a new correct package, and I could open it successfully.
You have taught me how to find a cause of a problem.I truly thank you for your support!