Thanks for today’s webinar. I am quite keen on trying it out on a live project I have on my desk I’ve downloaded and installed Studio Subtitling plus all the file definitions, but unfortunately can’t seem to get any of it working. For the files, there is no option to Prepare them, and the video preview interface isn’t offered. (I had the old SubRip, if that’s relevant, run Studio 2019, up-to-date, on a PC with Windows 10, all other apps/plug-ins work normally.) Any ideas?
Hello Pavel Slama
You don't prepare any of these files. I think you should review this wiki as it might help you as it also explains about adding filetypes that you have installed but they don't show up yet:
The SBV, STL and webVTT plugins give you the ability to handle source files created in these formats. Studio handles SRT out of the box, with these plugins you can handle SRT, SBV, STL and webVTT if you receive source files in these formats.
What you have to do is this:
Many thanks for the time you’ve taken to write a detailed response. Obviously I have a lot to learn about how to write a crystal clear question. I have followed the webinar carefully, and I am a rather experienced Trados user. By “Prepare” I meant “Batch Tasks > Prepare” after adding, ie the usual way of adding files – so the additional filetypes have not been installed correctly, somehow, even though they are on the list (I know about the “Additional installed File Types...” trick). As for the main app, it is listed in the Plugins box as installed, but none of the features (ie icons) appear, and the SRT file type does not appear.
Sorry – Pavel
Hello Paul and Pavel,
First of all, I want to thank you as well for the webinar. I don't want to open a new thread because I seem to have the same problem as Pavel. I've followed the instructions to install the plugin and different file types, but when I go to options I don't get the "Additional installed file Types" links anywhere. Instead, the three file types (VTT, STL and SBV) appear already on the list of file types. Once I've accepted (although I wouldn't need to, since they are already included in the file types supported), I try to open an STL file I have to work with, but Trados says it is NOT a supported file type.
I've tried restarting my PC, uninstall the plugin and file types and install them again... Nothing seems to work. I can't open the file and of course, I can't see the preview option at all. Could you please help me? I'm really looking forward to exploring the potential of this new tool. Thanks.
ok... there's a couple of things here we need to look at:
Pavel Slama said:the SRT file type does not appear
The SRT filetype is provided as part of the core Studio product. So if this is not there there is something wrong with your installation. Perhaps you have been using old Project templates that are not properly compatible with Studio 2019 at all?
Pavel Slama said:so the additional filetypes have not been installed correctly, somehow, even though they are on the list
This might also suggest that you are using Project Templates and if you are then you need to make the changes with additional filetypes trick in your Project templates as well.
Pavel Slama said:As for the main app, it is listed in the Plugins box as installed, but none of the features (ie icons) appear
ok. I don't have an answer for this other than to ask if I could take a look at your computer with you over Skype or Team Viewer perhaps? There is clearly something wrong. Can you drop me an email at email@example.com and we can arrange a call to look at this together?
Hi Patricia AGUILÓ PÉREZ
Patricia AGUILÓ PÉREZ said:they are already included in the file types supported
That's good. I'm not sure why it sometimes adds them and sometime doesn't, but if you can see them in your list of filetypes then we're all good so far.
Patricia AGUILÓ PÉREZ said:I try to open an STL file I have to work with, but Trados says it is NOT a supported file type.
There could be at least two reasons for this:
Just closing this off as the plugins are all working as expected for Pavel and also Patricia.