Settings bar in the subtitle preview not available

Hi everybody,

we want to package and install SDL Trados Studio 2019 (15.2.7.2849) with the subtitling plug-in. To prepare the packaging we tried to install Studio and the plug-in on a new Windows 10 computer. Unfortunately after installing and activating the subtitle preview pane the settings bar at the bottom is missing there. We selected "for all machines in the domain" during installation. The subtitle filetypes are available and we were able to open a .srt file and see the subtitle text in the editor window. Are there any other prerequisites for the preview beyond the plug-in?

Any help would be appreciated.

Thanks a lot and best regards,

Martin

Parents Reply
  • Dear Steven,

    thanks for your reply. The plug-in and the preview actually work fine on my machine. Our It is trying to do an installation that will be used to package and distribute the software and that´s where the issue occurs. Hence I will have to check with them whether your suggestions will solve the problem.  and to get the screenshot. Just to clarify we do see the preview pane and the data pane what is missing are the little buttons at the bottom of the pane with the "settings" and the "unlink" commands.

    Thanks again and best regards,

    Martin

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