Trados is crashing when I make a wave of long video clip.

sdlerror-2021222-18h27m37s.sdlerror.xml
<SDLErrorDetails time="2021-02-22 오후 6:27:42">
  <ErrorMessage>UCEERR_RENDERTHREADFAILURE (예외가 발생한 HRESULT: 0x88980406)</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2003303418</ErrorCode>
    <HelpLink />
    <Source>PresentationCore</Source>
    <HResult>-2003303418</HResult>
    <StackTrace><![CDATA[   위치: System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   위치: System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   위치: System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
   위치: System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   위치: System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   위치: MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   위치: MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   위치: System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   위치: System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   위치: System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   위치: MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1042</OperatingSystemLanguage>
    <CodePage>949</CodePage>
    <LoggedOnUser>DESKTOP-VB37DAH\flitto</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-VB37DAH</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16309396 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Hi, I'm glad SDL Trados offers a great plugin to process subtitles.

It works just fine when i'm handling short video clip under 10 minutes or so.

But when I processed 40 minutes video, Trados just crashed with above error report.

I want to know if there's a solution.

Thanks

+ Thanks for your kind answer.

I updated windows, nvidia game ready driver, but it didn't worked.

I tested different videos, and I figured something like below.

1. It only crashes when I click 'Show Sound Waveform' option. Linking video works just fine regardless of length.

2. Last time I checked, Video that is 25 minutes length had no problem at all. Sound waveform created successfully.

3. It starts to crash when the video is around 30 minutes or over.

Parents Reply
  • Hi, Steven Whale

    Thanks for the answer

    I updated my windows and nvidia game ready driver, but trados is still crashing.

    My trados version is 2021 SR 1 and up to date.

    Am I the only one having this kind of trouble?

    I'm still testing with videos of different length.

    Below is the result.

    - 16:45 video, 100,000 audio block, 1.2gb - no problem, audio waveform is successfully created

    - 29:45 video, over 170,000 audio block, 4.1gb - when I make audio wave form -> trados crash

    Please let me know if there's other solution.

    Thank you

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