Error message "Impossible de traiter le document car il contient du contenu inattendu"

Good morning,

I get the above message when I try to create a project with a Word document that has been converted from a pdf by my client. I don't have the problem when I do my own conversion. I have several documents to translate and one of them is a complex document with 200 footnotes. I would like to use my client's converted file because it would save me a lot of time.

How can I identify this "unexpected content"?

Many thanks in advance,

Christine

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