On Saturday 25th Sept, we are completing planned maintenance work on the SDL/RWS Account platform. The outage is expected to last from Saturday 03:00 BST to Monday 27th Sept 11:00 BST. During this time you will not be able to access SDL accounts or activate / deactivate licences. Apologies for the inconvenience this causes.
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I created a cloud project. I was able to open it from Studio and everything worked fine. Then, it suddenly stopped syncing up.
Basically, I can translate the document from Studio, update the TM, glossaries, etc. I can login in Studio but the progress does not synchronize in Trados Live.
When I tried to generate the target file, it had no translation yet. Furthermore, "save source as" option is not available either. I've made some changes to the source file and I cannot even create a new project using that file!
Does anyone know how to solve the problem?
Please I need an urgent reply to meet my project deadline.
Adriana Chisco Support Case Id : 00625836. Support case has been logged for your assistance. Please check your SDL Community email address for updates.
Hi Paul, if there is a fix to this problem that can be applied by users can it be published here, because I have this same (and other) problem. Many thanks!