2021 GroupShare autosuggest does not function,

2021 GroupShare does not access TMs & Termbase, autosuggest does not function, target segments are being populated with source text, - what might be wrong?

I checked and verified all the settings under File/options -/editor -/autosuggest -/Language Pairs

and under Project settings/All Language Pairs -/Translation Memory and Auto -/Termbases

Any help is greatly appreciated - thank you

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