Hi Jesse,

Sorry for the late reply. Here is something that I believe could help you.

Root Cause:

Limitation of upload speed in Windows 7 causes timeout when uploading file.

Resolution:

Workaround: Tune upload speed via registry change

1. Open RegEdit.exe

2. Go to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AFD\Parameters

3. Right click Parameters and select New > DWORD (32-bit) Value

4. Set to value's name to DefaultSendWindow

5. Right click DefaultSendWindow and click Modify

6. Set Value data to e.g. 65536 (Base: Hexadecimal) and confirm

1. Reboot Computer 

Workaround: Increase Server Farm Proxy timeout in IIS

On the server where GroupShare is installed:

1. Open Internet Information Services (IIS)
2. Expand Server Farms
3. For all sub-nodes (eg. TMServiceFarm) make the timeout change under Proxy
4. Increase the timeout from default 30 to 60, 120 or even 180

Notes:

• Increasing the timeout above approximately 100 seconds will have no effect on this particular issue.
• For very large translation memories, the problem is likely to persist for specific searches. In this case, the error details will be different - A task was canceled instead of Response status code does not indicate success: 502 (Bad Gateway)

Partial Workaround: Decrease Number of translation units per page

1. Go to File > Options > Translation Memories View
2. Reduce the Number of translation units per page

Note: For very large translation memories, the problem is likely to persist for specific searches.
 

Further notes

• In some cases re-running the same search may avoid the error.
• The issue is more likely to occur if there are general performance issues on your GroupShare server. You may want to monitor for hardware bottlenecks - especially if you encounter with issue with TMs smaller than 200k TUs.

Hope this helps. Please let me know if you have any more problems.

Regards,

Gareth Anderson