Empty file list when creating return package in GroupShare/TMS project - Warning: These files are checked out to other users

Scope/Environment:
SDL Trados Studio 2014/2015/2017
SDL GroupShare 2014/2015/2017
1 Replies Latest Replies: 31 Jan 2019 1:25 PM by Andrew Chapman
  • Root Cause:
    This problem arises if your TMS user name and your GroupShare user name are identical.
    SDL Development is aware of this issue and is working on a solution.


    Resolution:
    Workound: Use different TMS or GS user name
    To avoid the issue in the future, avoid using identical TMS and GroupShare user names.

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