License Problem in Groupshare

Hello community,

we installed GroupShare CU7 (we need this specific version).

When I log into GroupShare via Browser and try to access “System Configuration” I get an exception:

 

“The type initializer for 'Sdl.Enterprise2.Platform.Licensing.Organizations.OrganizationCalsCache' threw an exception.“

When I try to connect via MultiTerm Rich Client I get the message "To Many Concurrent Users".

I am pretty sure there is something wrong with our licensing but I do not know how to investigate or fix this since I cannot have a look at our licenses in GroupShare because of the error mentioned above.

Has anyone had any similar experience? Any idea what I should check or what I might have done incorrectly curing installation?

Parents
  • Hi Philipp,
    have you installed all components of GroupShare (MultiTerm, TM Server, Project Server)?
    I remember that with CU 7, you needed to install all components (incl. Project Server) to avoid such issues, even if you need only MultiTerm Server. It is only since CU 8 that a MultiTerm-only installation is possible and fully functional.

    Kind regards

    Christine

Reply
  • Hi Philipp,
    have you installed all components of GroupShare (MultiTerm, TM Server, Project Server)?
    I remember that with CU 7, you needed to install all components (incl. Project Server) to avoid such issues, even if you need only MultiTerm Server. It is only since CU 8 that a MultiTerm-only installation is possible and fully functional.

    Kind regards

    Christine

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