Unable to force check-in or undo check-out TRADOS Group Share

Error message in Trados Studio stating 'Force check-in operation failed (Conversion timed out. Timeout was 7.1s)'.Error message in Trados Studio stating 'Undo check-out operation failed (Message: 'An error has occurred.')'.

I am unable to force check-in & check-out in TradosGroupShare, I'm logged in as project manager. According to the system, someone (Online User) has checked out the file. Therefore, I cannot use the file.
Trados Studio file list showing one file checked out to 'Online User' and others available.


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[edited by: Trados AI at 6:49 AM (GMT 0) on 5 Mar 2024]
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