GroupShare2020 :: 400 Error when logging in to GS2020 externally

Dear Support Team,

I've set up GroupShare2020 on my test box - everything works perfectly fine when I access admin web console locally (localhost). However, if I try to access it from outside (via domain name), I get the following error:

Screenshot of Trados GroupShare2020 admin web console showing an error message 'One or more errors occurred.' with a green OK button.

I cannot find any error messages in the log files (\ProgramData\SDL\Service\Logs).

I applied Symantec firewall rules according to this article. Additionally, 80 and 443 ports are opened on the router's firewall.

Could you please give a guidance if I'm missing anything?

Thank you!



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[edited by: Trados AI at 6:43 AM (GMT 0) on 5 Mar 2024]
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