GS 2017 CU11 update - issues with licencing, Studio 2017 client and Online Editor

Hello all,

We are experiencing a number of issues further to the CU11 patch to GS 2017 (TLS 1.0 and 1.1 disabled, TLS 1.2 enabled).

  1. Licence server: we are unable to retrieve Studio 2019 licences from the client (but can retrieve Studio 2017 licences…). The corresponding licences are clearly visible in the SafeNet LM. However, they do not seem to be distributed. Is it the case that Studio 2017 will not connect to the GS under TLS 1.2?
  2. Client-server connections: Studio 2019 (where we still have instances open, see above) connects to the server services ok. Studio 2017 however will not connect to the GS services (credentials rejected). Why would 2017 and 2019 behave differently in terms of licence retrieval?
  3. Online Editor: opens projects with a blank screen (check-in and disconnect buttons visible at the top of the screen). The parser gives two errors:

localhost/.../application.min.js

localhost/.../application.min.css

Would be very grateful if anyone was able to provide any feedback on these issues, especially the licencing matter in the first instance!

Best,

James

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