One or more errors occurred when importing TMs into Groupshare

Some days ago we updated Trados Studio 2017 to the SR1 - 14.1.10018.54792 Version and we updated Groupshare 2017 as well to the 14.2.7902.0 - SR1 version. Since then, it is not possible to import any tmx into Groupshare, regardless of language or size. The following error "One or more errors has occured" always appears. We can import the tmx into a local sdl translation memory, so the problem must be with Groupshare.

Has anybody had this problem or know how to solve it? We tried the upgrade TMs option and it still gives the error.

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  • Dear Marina,

    I hope my reply finds you well. 

    Have you tried to check the GroupShare logs (from the AppServer) to see if they contain any relevant information?
    What happens when you initiate the import (of the *.tmx) from GroupShare web interface? Instead of using Studio client for this, try this from web interface. Does it fail with the same error ?

    Best regards,
    Radu

Reply
  • Dear Marina,

    I hope my reply finds you well. 

    Have you tried to check the GroupShare logs (from the AppServer) to see if they contain any relevant information?
    What happens when you initiate the import (of the *.tmx) from GroupShare web interface? Instead of using Studio client for this, try this from web interface. Does it fail with the same error ?

    Best regards,
    Radu

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