Hello all,

We are experiencing some behaviour issues with the Online Editor under Groupshare 2017 (CU11) where several users on the internal corporate network access and translate the same document at the same time.

These behaviours mostly concern a very “jumpy” cursor and impromptu additions and (especially) deletions of text in segments in progress, which makes translating laborious and error prone.

It is as though OE was failing to distinguish between the actions of the two users.

Have others encountered this behaviour? Is it a known issue? If not, any ideas of what the source of the issue might be?

Many thanks,

James