smartQuery Wiki

A Query Management System is a system which enables you to manage, answer, archive, search and re-use queries.

SDL has chosen smartQuery as the application with which we will manage our linguistic queries.

Create and categorise queries
Delegate, answer, track, confirm and manage queries among translators, project managers, clients and subject matter experts
New queries are automatically checked against existing queries, reducing duplicate queries being logged
Push information from the project management team to translation teams and client contacts