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The primary function of smartQuery is to facilitate query management for SDL Language Solutions.
Queries for all Language Solutions projects should be managed via smartQuery
Queries can originate from:
As standard queries are assigned to a 'Team Lead' this person is an SDL Linguist with responsibility for various Language combinations for each project.
Team Leads are responsible for Answering the query or assigning it to the next person in the query management workflow.
Team Leads can do everything a Translator can PLUS:
SDL Project Managers can do everything a Translator and a Team Lead can PLUS: