Hi,
I have a valid Trados Studio Starter 2022 license. Yesterday my PC crashed. Now I cannot enter Trados Studio anymore. When I open Trados Studio I am asked to activate my license. When I enter my activation code, I get the message "no licenses are currently available for the specified activation code". In my RWS account the starter license is listed as "in use". Could you please help me?
Thank you!
Cornelia Blome We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00849721 .
Cornelia Blome We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00849721 .
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