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Error: Trados reverted to first version of the file

Lais Lewicki

Hello everyone!

I haven't found any info on why this happens, so I would love some feedback from you:

  • The translator did everything properly, confirmed all segments and did the "check in" process for the file. However, when the PM went through the "check out" process, the project had reverted to the first version of the file, the one we had immediately after the first 'pre-translate'.

I posted here because I only ever had this issue while working with Trados Groupshare and not with packages. We were able to get the right version of the file by using "get specific version", but it is an issue when less experienced PMs access the file and not immediately realize there is an issue or when proofreaders access the file.

So, is there a known cause for this? And how can we avoid it?

Thanks in advance for all your help.
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    Dear colleagues   and  , it's nice to e-greet you.

    I've been having this same problem with my two latest GroupShare assignments.

    I do the translation with the translation user, check out, use the exclusive mode (no warnings about other users), complete the translation (it shows 100% progress). Check-in again (leave at Translator stage for organization purposes with my reviewer) and it goes back to unchecked, shows 100% progress and then reverts to the original version, without any progress. Everything stays in the TM but doesn't seem to stay in the project.


    I'm using Studio 2022 Beta SR2 and my colleague uses Studio 2021. The first time it happened I had opened the project twice in two different computers. Checked in the first one before re-opening it. When I opened it in the second computer, it was already undone but I didn't pay much attention to it. I attributed this and the whole situation to my opening it twice. Then the apparently empty delivery.

    Then today I've just finised a new assignment and the same happened.

    When my colleague opens it up in their computer, it's blank and the TM shows the 100%, CM and so on; and after pretranslating, the 100% progress stays on their end. Does that make sense? Is it probably because they open the package before I do (which has happened before without weird behaviors)?

    Anyways, if you happen to have a solution to this or have a more plausible theory than mine, I'll be very thankful to know about it.

    Thanks and have a great day!

    Martín
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    Dear colleagues   and  , it's nice to e-greet you.

    I've been having this same problem with my two latest GroupShare assignments.

    I do the translation with the translation user, check out, use the exclusive mode (no warnings about other users), complete the translation (it shows 100% progress). Check-in again (leave at Translator stage for organization purposes with my reviewer) and it goes back to unchecked, shows 100% progress and then reverts to the original version, without any progress. Everything stays in the TM but doesn't seem to stay in the project.


    I'm using Studio 2022 Beta SR2 and my colleague uses Studio 2021. The first time it happened I had opened the project twice in two different computers. Checked in the first one before re-opening it. When I opened it in the second computer, it was already undone but I didn't pay much attention to it. I attributed this and the whole situation to my opening it twice. Then the apparently empty delivery.

    Then today I've just finised a new assignment and the same happened.

    When my colleague opens it up in their computer, it's blank and the TM shows the 100%, CM and so on; and after pretranslating, the 100% progress stays on their end. Does that make sense? Is it probably because they open the package before I do (which has happened before without weird behaviors)?

    Anyways, if you happen to have a solution to this or have a more plausible theory than mine, I'll be very thankful to know about it.

    Thanks and have a great day!

    Martín
    emoji
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