Hello to the passolo community,

since july I experience several problems when using Passolo 2016. The desribed problems occur wether we use our professional or collaboration license. We use Windows 10 Prof.

When right-click on the source list in passolo and selecting "update source lists" (sometinhg like this, we use the german ui :-)) Passolo crashes without any feeback. The passolo ui disappears and in the windiows eventlog whe find the following:

Name der fehlerhaften Anwendung: psl.exe, Version: 16.0.412.0, Zeitstempel: 0x5ab8e7a4
Name des fehlerhaften Moduls: clr.dll, Version: 4.8.9181.0, Zeitstempel: 0x64b8594f
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x0045939a
ID des fehlerhaften Prozesses: 0x42b0
Startzeit der fehlerhaften Anwendung: 0x01da010179cf5854
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\SDL\SDL Passolo\SDL Passolo 2016\psl.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Berichtskennung: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Some colleagues also are experiencing the same issue, one after the other. So we think that this is maybe reasoned in a windows update.

We also enabled extended logging in passolo, b ut the logfile remains empty when the problem occurs.

Could anybody please advice?

Thank you very much,

Torben