Symptoms:
When using a custom Authorization step, tasks were being sent to Recovery.

Explanation:
This problem only happened when authorizing tasks from the authorization page in SDL TMS, but not when submitting tasks from a user's Inbox. The logic for authorization was not consistent between the two methods.

Resolution:
Both authorization actions, from the Inbox and from the authorization page, now follow consistent logic and the two methods work in the same way.

SDL-hosted customers should contact SDL Support to arrange for this hotfix to be deployed.

Customers who host SDL TMS themselves should download the installer for SDLTMS11.4.0 Hotfix for CRQ-8851.exe from the following FTP site: ftp://ftp-emea.sdlproducts.com/SDL TMS/11.4/Hotfix/

Anonymous