If a job fails to create due to a database deadlock, the database retry strategy attempts to create the job a second time but this results in a job error as the attributes for the job already exist.

As above, this happens when the database procedure that creates the job fails to execute due to a deadlock and, when the procedure is executed a second time, the attributes for the job already exist which results in an error.

The provided hotfix remedies the issue by ensuring that the job attributes are not created when the job creation procedure executes a second time.

SDL-hosted customers should contact SDL Support to arrange for this hotfix to be deployed.

Customers who host SDL TMS themselves should download the installer for SDLTMS12.0 Hotfix for CRQ-4829.exe from the following FTP site: TMS/12.1/Hotfix/