Symptoms:

Create an empty TM and, in it, import a TMX file that contains non-textual segments (for example, /////). If you create a project whose assets include those segments and apply the TM, no matches are found for the non-textual segments and they are displayed in WorldServer as not translated or as having no status. However, you can find them in the TM if you search for them.

Resolution:

You can fix this issue by deploying the update to WorldServer 10.4.4 or 10.4.5, available on FTP.

If you cannot deploy it, contact the SDL Support Team:

  • Sign in to your "My SDL" account.
  • Log a support request via Support & Education Support.

Notes:

  • All systems running WorldServer 10.4.4 or 10.4.5 and experiencing this issue should have this hotfix applied.
  • The fix for this issue is also available in WorldServer 11.1.1.
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