Why it took so long to get a notification for a new project in the Inbox

Question

I created a new test project online. 
 I could not start working on it and gave up till the notification "A new Translation task is assigned to you" shows up about 12 hours later in my mail. 
 On top of that, all accented characters from the .cst file I assigned to me were replaced by a ?

Lydia Simplicio · Answer

Hello Paul Patruno , 
 When you create a project, you can accept this via the Inbox (which should be available to you just as soon as this has finished pre-processing). 
 
 If there is such a delay on email notifications, and this happens on every project then there maybe an issue that needs looking into. 
 The issue with the characters, may infer that this is a language issue (I'm guessing here) that the source file does not match that of the project languages. 
 Are you able to share a test file with me (swhale@sdl.com) please along with the chosen language pair?

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Why it took so long to get a notification for a new project in the Inbox