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I have problems opening a project assigned to me on SDL GroupShare. I cannot open it either online or in Studio.
Could it be a problem with my antivirus software or the Windows firewall?
I have problems opening a project assigned to me on SDL GroupShare. I cannot open it either online or in Studio.
Could it be a problem with my antivirus software or the Windows firewall?
Hi Alexis,
In order to have a better understanding of the issue, could you please include the error messages received/screenshots, and information on when this started happening.
Alternatively, SDL Support can always assist if you raise a case via Gateway, following the instructions in the article below:
It seems the problem was the antivirus (Norton 360) firewall. I disabled Auto-Protect and Firewall, and I could see my projects.
Firewalls are a big problem when working with GroupShare.
