Groupshare cloud issue

Question

Hi 
 We use Groupshare cloud and since 2 hours, it is impossible to access to it online or to the TM 
 Anyone encountering the same issues? 
 We already launched a ticket and are waiting for feedback but would be great to share with others in case we are (probably) not the only ones ,:(

Ingrid Briscan · Answer

Hi Laetitzia,

Thank you for raising this with our community. We were aware of issues that affected GroupShare Cloud, but whenever you have a problem (like GroupShare Cloud general problem - where the system seems unavailable) please reach SDL Support by following this link:

​

https://gateway.sdl.com/apex/communityknowledge?articleName=000001889 
 
 I hope this information was helpful! 
 
 Best regards, 
 Ingrid Briscan

Trados GroupShare > 1. General

Groupshare cloud issue

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