Online Editor and Chrome (GS 2020)

Question

Hello all, 
 Having upgraded to GS 2020, we find ourselves unable to use the Online Editor with Chrome ( Version 88.0.4324.150). 
 Chrome opens with a blank page, showing the checkin and download buttons at the top, and the functions panel on the right (Lookups, etc.). 
 Firefox seems to work (but is not an authorized browser for our organization). 
 I was expecting to find a lively thread on this matter or KB here, since the engineers we have dealt with do not seem surprised by the issue, but this matter does not seem to be documented. 
 Is anybody able to point me in the right direction, or otherwise able to say what the nature of the issue is, how long it is expected to last for? 
 Since Online Editor loads the right side panel, I do not believe that these articles are relevant: 
 https://gateway.sdl.com/apex/communityknowledge?articleName=000006718 
 https://community.sdl.com/product-groups/translationproductivity/sdl-groupshare/f/groupshare-qa/26730/groupshare-online-editor-loads-blank-page 
 https://community.sdl.com/product-groups/translationproductivity/sdl-groupshare/f/groupshare-qa/17386/online-editor-not-displaying-files-properly 
 Many thanks in advance for any enlightenment.

Simon Bratina · Answer

Hi James, 
 
 Just to confirm what you allready reported. 
 OE is working fine in FireFOx 78.7.1esr (64-bit whil it's not showing the segments in the Chrome Version 88.0.4324.150 (Official Build) (64-bit). 
 Chorme:

Firefox

Simon Bratina · Answer

HI Nash, 
 
 I have also noticed issues in TM lookup behavior. This is specific to one client that I did demo of OnlineEditor use with GS2020 SR1 CU3. 
 I checked this again toda with them and TM-lookup stil doesn't work. 
 On the other side, I can tell you that I also tested this on my test installation with GS2020 SR1 Cu4 [ UI: 15.1.4 GS: 15.1.4.5066 - GS 2020 SR1 CU04] and managed to get it working also in Chrome - after the update to v ersion 88.0.4324. 190 (Official Build) (64-bit) 
 
 The issue was that when I first created and published the project, the server based translation memories were present in project settings, but not enabled. 
 I updated settings and checked in the project (or something like this) and it started to work.

Not sure is just Browser update did the test or is it CU4. 
 
 Regards, 
 Simon

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Online Editor and Chrome (GS 2020)

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